Qatar QSuite Review: Is Qatar Airways Business Class Worth It?
Qatar Airways QSuite is often called the best business class in the world, so we booked it on points to see if it really lives up to the hype. On this Doha-to-Kuala Lumpur flight, we tested the seat, service, sleep, and overall experience to find out whether QSuite is worth the splurge. We’ll breakdown all the details below so you know what to expect before you book.
💰 How We Booked Qatar QSuite Business Class on Points
We generally don’t pay full price for long-haul business class because it’s out of our budget. But this 7-hour flight was a sweet-spot redemption that we booked after finding a great positioning deal to get us to the Middle East first.
- Positioning Flight: We paid $1800 each for a direct round-trip fare in American Airlines Premium Economy from Philadelphia (PHL) to Doha (DOH). You can read our full review of that experience here: Is American Airlines Premium Economy Worth It For 13 Hours?
- The QSuite Redemption: We used 40,000 American Airlines AAdvantage miles and paid $38 in taxes per person for the one-way leg from Doha to Kuala Lumpur. We booked this easily through the American Airlines app. Pro Tip: Not all Qatar business class flights have QSuites, check Google flights, and you’ll see “individual suite” listed as the seat type.
- The Comparison: For the return trip, we flew Etihad’s business class for the same price in points and fees. While Etihad is a strong product, it simply didn’t match the QSuite experience. We’ll have a full breakdown on that soon.
✈️ Doha Airport: Qatar Business Class Check-In and Lounges
Since we checked out Doha for 34 hours before our flight to Southeast Asia, we utilized the dedicated premium check-in area on our return to the airport. It features a private entrance and a dedicated security screening area that is incredibly efficient. Once through, we greeted the giant yellow Lamp Bear and began our five-hour lounge adventure.
🍽️ Al Mourjan South: It’s All About the Food and the Architecture
We spent the majority of our time at Al Mourjan Business Lounge South. This is the massive, flagship lounge that most people associate with Qatar Airways. We arrived early, were greeted by a staff member and given a tour.
The Food: The dining options here are robust. There is a global deli downstairs with simple fare and a large bar area and seating. However, we headed straight for the grand spiral staircase leading to the upstairs dining room.
- Buffet: The spread is vast, featuring everything from hot Arabic mezze to international main dishes.
- A La Carte: There is a full sit-down menu available in the lounge where you can order made-to-order dishes, but we didn’t go this route. We ate an assortment from the buffet when we first arrived to be sure to have room for the famous in-flight service later that night.
Locker Storage: One of the best features is the luggage locker area. It’s a free service, and you can keep your bags secured while in the lounge or even wandering the airport. It allowed us to explore the airport for several hours without lugging our backpacks.
The lounge itself is just beautiful. We love the tranquil water elements.
🌱 Al Mourjan Garden: The Cozy Alternative
We also popped into the Al Mourjan – The Garden (located near the Orchard). While it offers beautiful views of the tropical greenery and feels more cozy, we ultimately found ourselves gravitating back to the South lounge for its sheer scale, beautiful design, and variety of food and seating.
🛌Lounge Nap Pro-Tip:
If you need to rest, the nap loungers in the South lounge are located toward the back of the quiet room. While they aren’t enclosed rooms or anything fancy, they are quiet and comfortable. The staff even provided us with the same thick, plush blankets they use on the planes, which was a massive upgrade over a standard airport lounger. We were deliriously tired from jetlag so this was essential for our sanity.
💺 Qatar QSuite Seat Review: The Double Bed Configuration
We were incredibly excited to secure the “couple seats” for this flight. The plane features a 1-2-1 configuration, and the middle seats in odd rows are best if you’re flying as a couple. We really like being able to chat and share our experiences, and these seats were perfect for that.
The Layout: We selected seats 3E and 3F. These are rear-facing seats that sit directly next to each other. On takeoff and landing, the sensation of being pulled forward into your harness is a bit unusual, but it’s a small price to pay for the layout.
The Bed: Once we reached cruising altitude and finished our meal (more on that below), the flight crew lowered the large middle partition. This transforms the two individual seats into a legitimate double bed with no barrier between you. The crew then added a mattress pad, thick duvets, and pillows. It was easily the most comfortable and spacious sleep I’ve ever had on a plane. Honestly, after experiencing this for 7 hours, I desperately wished we had this setup for our 13-hour flight home to the States.
The Quad: If you are traveling as a group of four, you can book a “Quad” configuration where the IFE monitors slide out of the way, allowing all four passengers to face each other for a meal, meeting, or chat.
🦞 Qatar QSuite Food and Dine on Demand
Qatar Airways is famous for its “Dine on Demand” service, which means you eat when you’re hungry, not when the cart rolls down the aisle. We did opt to dine right away so we could sleep the rest of the flight.
The Food: I ordered the lobster, which was served with an assortment of warm breads. The quality was top-tier, especially for an airplane, and the presentation was restaurant-standard. I love the little candle for ambiance. I didn’t quite have the room for the cheese plate or dessert, though I wished I did when I saw them being served to other passengers.
For breakfast, I kept it light with a mango smoothie and yogurt, though the crew still brought a full bread basket that was hard to resist.
The Drinks: We were greeted with a pre-departure full glass of rose champagne and another glass from a nice selection before dinner. We finished our meal with our favorite dessert wine: Taylor’s 20-year Tawny Port. This is a staple for us, and we were so happy to see Qatar had it available. Morning meal service offered an assortment of coffee, tea, juices, and smoothies.
Amenity Kit
The kits provided were quite stylish. The ladies’ kit was a white bag with a dark stripe that fully zips and clasps, making it high-quality enough to be used as a clutch later in the trip. It included the usual skincare essentials and a comfortably large eye mask.
Pajamas
I was so excited to get PJs on a plane and I wore them all the way to the hotel! We also got super comfy slippers, which are my favorite luxe item for a long-haul.
💎 Qatar QSuite Suite Design: Storage and Privacy
Beyond the bed, the suite itself is designed for maximum utility.
- Storage: There is a large storage compartment next to the seat. It’s perfect for keeping your headphones, handbag, and water bottle within reach.
- The Door: Each suite has a sliding door that provides a surprising amount of privacy. While you can still hear some cabin noise and see people passing by above the barrier, the enclosure makes the suite feel much more like your own private room.
- IFE: The screen is large and responsive, though we spent more time relaxing and sleeping than watching movies.
🛫 Arriving at Kuala Lumpur Airport in Business Class: What to Do First
When you land at KUL, do not just follow the crowd to immigration. Look for the Fast Track signs specifically for Business Class. They are sometimes tucked away or poorly marked, so if you don’t see them immediately, ask an airport employee. On our trip, the main line looked to be at least an hour long, while the Fast Track took us less than five minutes.
Pro Tip: As soon as you clear customs, follow signs for the KLIA Ekspres. It costs 55 MYR and takes 28 minutes to get to KL Sentral. It is the most reliable way to get into the city without worrying about the traffic jams Kuala Lumpur is known for. When we hired a private driver in the past, it took a long time in the airport to even connect with the driver and it was over an hour on the road. The train is so much more efficient.
⚖️ Is the Qatar Airways QSuite Worth the Hype?
We absolutely loved the QSuite. We found it super spacious and comfortable, but we’re small people. Taller folks might want to research more detail about how the leg room and footwells compare to other airlines.
I will say that the seat was much more spacious than Turkish Airways which we found to be quite narrow for sleeping (even on their newer products). QSuite has plenty of space for us.
The service was also fantastic from check-in to the lounge to the flight. It truly felt like a 5-star experience. So, yes, it lived up to the hype!
🌟 Qatar QSuite Value Rating
| Feature | Our Rating | The Practical Takeaway |
| Booking Value | 10/10 | 40k AA miles is one of the best uses of points. |
| The Seat | 10/10 | 3E and 3F are the gold standard for couples. |
| Lounge | 9/10 | Al Mourjan South for the buffet. Garden for the views. |
| Sleep Quality | 9/10 | Double bed is amazing and spacious, but you still get some noise from traffic to the galley and bathrooms. |
| Food & Drink | 9/10 | Dine on demand lobster and 20-year Port were the highlight. |
Read More of Our Airline Reviews
- French Bee Premium Economy Review: Everything You Need to Know Before Booking to Europe
- Is SAS Business Class Worth It? An Honest Review
- Upgrade to SAS Business Class: A Complete Guide to Bidding for the Best Value
- Cheap Premium Economy Flights to Europe: 3 Ways to Save Big With “Budget Luxury” Options
- Is Turkish Airlines Business Class Worth It? 6 Things We Love and 1 Thing We Hate
I love this so much
It was obviously worth it 😂